Privacy Policy - SympNote

Privacy Policy - SympNote
Last updated: August 23, 2026

The protection of personal data is an essential part of SympNote.
The app has been designed so that information collected within the app is generally processed and stored locally on the respective device.

SympNote does not require a user account and does not transmit data stored within the app to Sympicon or to servers operated by Sympicon.

1. Data Controller
The data controller responsible for the processing of personal data in connection with SympNote is:
Ralf Preuss
Ahornstr. 17
45964 Gladbeck
Germany

Email: info@sympicon.com

2. What Data Does SympNote Process?
SympNote enables the collection and management of various types of personal information. This may include, in particular:

• Symptoms and complaints
• Well-being and mood information
• Notes and personal descriptions
• Categories and individually created criteria
• Information about activities, triggers, and patterns
• Media stored within the app
• Other information voluntarily entered or recorded within the app

This information is used exclusively to provide the corresponding functions of SympNote.

3. Local Storage
Data collected within SympNote is generally stored locally on the respective device and processed within the app.
SympNote does not transmit this data to Sympicon, external servers, or other third parties.
There is no automatic transmission of data stored within the app to the Internet.

4. No Registration or User Account
No registration or user account is required to use SympNote.
Sympicon does not create or maintain user profiles for the use of the app.

5. No Tracking or Analytics
SympNote does not use its own analytics, tracking, or advertising services.
No user profiles are created, and no data is collected for advertising or tracking purposes.
SympNote does not contain personalized advertising.

6. No Sharing of App Data
Personal information stored within SympNote is not sold, rented, or disclosed to third parties for advertising purposes.
SympNote does not transmit data to external servers or analytics providers.

7. Export and Sharing by the User
SympNote provides functions for exporting or sharing certain information stored within the app.
When such a function is intentionally used, the respective user decides which data is exported or shared with a selected recipient or service through the functions provided by iOS.

The respective recipient is responsible for any further processing of data that has been intentionally exported or shared in this manner.

8. Storage and Deletion
Data stored within SympNote remains on the respective device until it is deleted within the app, the app data is removed, or the app is uninstalled.
Sympicon does not possess a copy of this locally stored data and therefore cannot remotely delete data stored on the device.
To the extent that data is included in regular backup functions provided by the operating system,
such data may be stored as part of a backup provided by the respective operating system or service. Sympicon does not have access to such backups.

9. Privacy When Contacting Us
If contact is made by email, the information voluntarily provided in the course of the contact will be used exclusively to process and respond to the respective inquiry.
This may include, in particular, the email address, a name if provided, and the content of the message.
The inquiry will not be shared for advertising or tracking purposes.

Email communication is additionally subject to the privacy policies and technical conditions of the respective email service used.
Email: info@sympicon.com

10. In-App Purchases
If SympNote offers paid features or in-app purchases, payment processing is carried out through the systems provided by Apple.
Sympicon does not receive complete payment information such as credit card or bank account details.
The processing of payment and transaction data by Apple is subject to Apple's privacy policies.

11. Protection of Personal Data
SympNote has been developed with the aim of reducing the amount of data processed outside the device to the necessary minimum.
Since personal app data is generally processed locally, control over this data remains with the respective user of the device.
Despite careful technical design, no system can guarantee absolute security.
Protecting the device, particularly by using an appropriate device passcode,
Face ID or Touch ID, and keeping the software up to date, provides additional protection for the stored data.

12. Changes to This Privacy Policy
This Privacy Policy may be amended if the functions of SympNote or applicable data protection requirements change.
The current version of this Privacy Policy will be published at the designated Privacy Policy URL.

13. Contact
If you have any questions regarding data protection or the processing of personal data, you may contact us at any time:

Sympicon

Email: info@sympicon.com